Sprtcmd exe program not responding

The recommendation on that one was to uninstall it as well. Browse Community. Windows General. Dell Community : Software : Windows General : sprtcmd. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. Last reply by helmecj01 Unsolved. I have the same problem with Dell's sprtcmd. This freezes my computer so I have to shut down manually. I have followed the tips and unchecked the program at startup, but it reinstalls itself. Dells needs to fix this nuisance pronto. All forum topics Previous Topic Next Topic. Replies Dennises Dog 2 Bronze. Hi Orangewillie, I'm having the same issue and share your irritation.

How do we find out when the fix will be put in place? I haven't successfully found a Dell phone number to get the phone support yet. Should I just delete that file? Thanks again for the help! Disable it from startups, or uninstall Dell Support Center altogether. It has known issues, and it's a resource hog.

My Home Page. OK - I disabled it and now I can turn off the computer without problems. Many thanks! All this makes sense and I followed the instructions. I am a user in the Administrator group but when I use msconfig and after I uncheck the sprtcmd. Well, I checked again and I am on this home machine. Any suggestions?

NET Framework Version 2. NET Framework 2. The problem is your missing the Microsoft application Framework version 2. Just to note, after installing it you must restart your computer for the application to take affect. I agree. While installing the. Net Framework 2.

Even Dell on its web page admits I'm to busy to find a link , there is a problem. You will need to click on the "Continue" button to successfully initialize Dell Support Center. Posted 06 October - PM. Hello, Just a quick update because I have to leave for a while I'm running XP and then latest was uploaded but I have the latest version of Dell so that wasn't necessary.

I still have the problem but the warning on shut down is still the same. Too bad I couldn't print screen because it also mentions all info will be lost and go to Windows. I will write it all down again but I'm on the way out now the next e-mail will be the message in the closing problem. I hope this helps and looking forward to your reply.

Thanks, Mike. Posted 07 October - AM. Ok basically when windows is shutting down, the support center is not shutting down correctly and a process is left so windows kills it or gives you the option to do so. It does not mean in general you will lose files.

Only items you didn't save because they have not been stored. I recommend uninstalling your Dell Support Center. Hello again, Bad news It can't remove his program. With everything closed and security shut down - no go. What's next? Either 1 Search the systray near the clock for the dell support icon. Right click it and exit the program then attempt to remove it again.

Or 2 Reboot your computer, hit F8 until you see the option for safe mode, select safe mode, once you see the startup screen choose administrator account then attempt to remove the program through there. Posted 07 October - PM. Hello, Thanks. However, the link you were so kind to add is only a patch. My bad Hello once again, The reason I can't remove the file is because some other program is using sprtcmd.

The trick is to RUN appwiz. Dell has a way to hide the files in the system so you can't access them